Reporting extremely poor*rude customer service at store on Madison, Wisconsin's West si...
GetHuman1371219's customer service issue with Boost Mobile from October 2018
Help with my Boost Mobile issue
First: share to improve GetHuman1371219's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1371219's next move: talk to Boost Mobile when they open.
Boost Mobile's call center is closed now. We will send GetHuman1371219 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1371219 may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman1371219's own words
Reporting extremely poor*rude customer service at store on Madison, Wisconsin's West side location! This guy needs to be fired! I have been a customer since **** and have introduced two individuals to your company. I went in to get my data plan switched over to another Boost phone i had on hand, as the one i was using was totally locking me out. Sales rep couldn't even acknowledge us when we came in, nor make eye contact. (No one else in the store either, mind-you). Had to plant myself at the counter and rep finally stopped doing whatever he was doing on his computer, to finally acknowledge us! He switched over my data and gave me a free case all in ten minutes, sounds great so far, right! ? Had to return about ** minutes later to let him know i wasn't getting phone service and phone was saying something about the sims card too. That's when things went way south and the guy started being super disrespectful to me!! ( I don't want him knowing that I am the one reporting on him either! He has access to my personal info and I am worried about retribution here, OK!). He was so awful to me though when i went back to the store!!
GetHuman1371219 did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman1371219 fixed the problem
We are waiting for GetHuman1371219 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.