Before contacting them, items GetHuman-cmjolley may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-cmjolley's own words
On ******** I purchased an LG Charge X from a guy I know. Our agreement was not only for the phone but the service that was on it through ********. I spoke with a Boost Mobile representative who told me I would need to change the pin on the acct, which I did. Today, however, ******** at **am, when I tried making a call was told my account had been suspended. I have messages between he and I that prove he sold not only the phone to me but the service on it as well, until Nov. **, ****.
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