I broke my metro pcs phone need a new. My mother told me boost better anyways she sent...

GetHuman-mjanae's customer service issue with Boost Mobile from October 2018

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The issue in GetHuman-mjanae's own words
I broke my metro pcs phone need a new. My mother told me boost better anyways she sent me a refer email link she said use it she gets a reward and believe me to. Me nor her have seen it i have been askin for about * month now nothing. I left that alone but thats strike *. Then i called * times about my. Service and why my phone keep saying service interrupted when i call out or im lacking internet when it should be unlimited i know it could go slow but why do i go without the last said he would credit my account never seen that credit Ssooo... Strike *.*Now i asked my account number to see how much would it cost me to go back to metro and boost gave me the wrong number they switched the last * numbers around i like boost but if lying what you guys are thats not cool i shouldnt have to pay for this month bill and i should have had a **.** dollar credit if not a ** credit also from the refer as well as my mother line should have had a ** credit i need something done a free month or me and my mother lines with our reward and my credit

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Customer service issue
Reported by GetHuman-mjanae
Oct 11th, 2018 - 3 years ago
Seen by 4 customers so far
Similar issue to 9233 others
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GetHuman-mjanae started working on this issue
Oct 11th, 2018 10:37am
GetHuman-mjanae shared this issue with followers on Twitter
Oct 11th, 2018 10:37am
GetHuman-mjanae indicated the issue is not fixed yet.
Oct 11th, 2018 10:41am