I bought my iPhone * phone at the Thorton Colorado location when I purchased a phone it...

GetHuman-arasmith's customer service issue with Boost Mobile from September 2018

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The issue in GetHuman-arasmith's own words
I bought my iPhone * phone at the Thorton Colorado location when I purchased a phone it was acting up the screen goes way down like when you’re getting the home button and it cuts out on calls it will not let my user ID for my iCloud account be put in it keeps saying it’s disabled and deleting apps I did the update but the people in foreign keep sending me back to Brighton Colorado and Brighton Colorado keep saying I have to go back to Thorton Colorado to get it fixed This is been a problem for over six months I did get a text message from boost Mobile saying that I had a boost up I could use but it was in Spanish so I couldn’t read all of the message just said that I had a booster and when I asked the representative in Brighton about it she told me that that couldn’t be possible I do you have insurance on the phone with the lady in Thorton when I bought the phone dropped it but she told me it was just fine if this problem is not resolved I will move my service somewhere else
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Boost Mobile

Customer service issue
Reported by GetHuman-arasmith
Sep 23rd, 2018 - 3 mons ago
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GetHuman-arasmith started working on this issue
Sep 23rd 12:12am