If you need to pay someone else's bill use this link: https://www.metropcs.com/bill-pay.html
The issue in GetHuman1310427's own words
Kirsten S.Cook here l since July in store or on line l pay my $**.** or $**.** before **th day of each month . I got the phone in April no problems paying untill July or Aug i*this never gets the permanent fix even if near dealer of this product to correct it & * or *xs in day or * l go back after we get it to dial why?*I pay your bill come *st no later than **th each month.*So dtop preventing me to get the service l psy for never late pay or not intend unless ill dead ley it & my rent bus laundry slip . I on tight in come so l pay my way need this phone to keep in touch with whom l get $ to pay you . Please stop this nonses person living on my own getting around not a breeze.Need this phone as long as l pay up & l do take my payment & compute record you have so this never happens again *I also since summer lots people calling messages lots demands too many wrong calls Why? I not Mike Chris lauren pay up or else my * mine for l pay for use of it at this time Ouch! Get the *st *** corrected *st.l got to go got ill texting you l need fixed like expression yesterday. *I hope you make my day a good one as l wish you a nice day & time to correct this confusion on your part .*I pay you put in my account scribbleo * Paid this month by **th .*I be waiting to hear you fixed this problem or l take my phone business to your competers .l hope not come to this .* *** *** ****.
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GetHuman1310427 indicated the issue is not fixed yet.
Oct 10th, 2018 6:17pm
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