Im trying to turn my phone back on .it was reported stolen and my pass word was changed...

GetHuman-jagneske's customer service issue with Boost Mobile from October 2018

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The issue in GetHuman-jagneske's own words
Im trying to turn my phone back on .it was reported stolen and my pass word was changed by an ex girlfriend. and I have a case number. And I'm supposed to send a picture of my I'd to prove my identification . I was given a web address to go to but I'm not finding anything that is referencing what I'm needing to do. Case number is *********. Phone ****-***-**** and the web address they gave me is (gov.ID.auth @sprint.com) can u help me with this issue.
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Boost Mobile

Customer service issue
Reported by GetHuman-jagneske
Oct 10th, 2018 - a mon ago
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GetHuman-jagneske started working on this issue
Oct 10th 5:43pm