When I purchased a Samsung * iPhone for my granddaughter the salesperson asked if I wan...

GetHuman1171794's customer service issue with Boost Mobile from September 2018

Help with my Boost Mobile issue
The issue in GetHuman1171794's own words
When I purchased a Samsung * iPhone for my granddaughter the salesperson asked if I wanted insurance. I asked her if it covered cracked screens. She said yes. Well she dropped her phone and cracked the screen. When I called the store to find out what to do she gave me a website to go to. It was then that I found out there was a $*** deductible for a new phone. This is deceptive practices and I wasn't given any paperwork on the insurance. And I've been trying to talk to a live person since yesterday. I'm changing companies when my bill is due. I would also like my $*.** a month refunded. You guys are crooks. I'd rather pay extra for my bill than deal with Boost anymore
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Boost Mobile

Customer service issue
Reported by GetHuman1171794
Sep 20th, 2018 - 6 mons ago
I have an issue with Boost Mobile too
Fixed
Seen by 2 customers so far
Similar issue to 7863 others
0 customers following this
Items needed
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Timeline
GetHuman1171794 started working on this issue
Sep 20th, 2018 5:48pm
GetHuman1171794 shared this issue with followers on Twitter
Sep 20th, 2018 5:48pm
GetHuman1171794 indicated the issue is not fixed yet.
Sep 20th, 2018 5:51pm