I ordered a phone, didn't get confirmation, but still got charged. I need help

GetHuman-normael's customer service issue with Boost Mobile from September 2018

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The issue in GetHuman-normael's own words
The problem: I ordered a phone, didn't get confirmation, but still got charged. I need help
GetHuman-normael did not yet indicate what Boost Mobile should do to make this right.
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Boost Mobile

Customer service issue
Reported by GetHuman-normael
Sep 19th, 2018 - 3 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 3 customers so far
Similar issue to 7811 others
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Timeline
GetHuman-normael started working on this issue
Sep 19th 10:07pm