I have direct payment - you are supposed to charge my credit card every month. You man...

GetHuman-aussieya's customer service issue with Boost Mobile from September 2018

7808 similar
0 following
Help with my Boost Mobile issue
First: share to improve GetHuman-aussieya's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aussieya's next move: call Boost Mobile.
The best way to get your problem resolved is to tap the button below to start calling Boost Mobile. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-aussieya may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-aussieya's own words
I have direct payment - you are supposed to charge my credit card every month. You managed to text me & charge my account last month & all the months prior, so tell me why you failed to do so this month. You created such an inconvenience for me, delaying emails & no calls out until late this afternoon - I am SO angry with Boost & I'm ready to Boost you out the door. Why should I have to go to my account when it's set up (for many months now) for you to access my credit card for payment??!?
GetHuman-aussieya did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-aussieya fixed the problem
We are waiting for GetHuman-aussieya to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Boost Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-aussieya fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-aussieya
Sep 19th, 2018 - 6 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 7808 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-aussieya started working on this issue
Sep 19th, 2018 9:43pm