I tried to order a phone with my bank card and I called the fraud department because th...

GetHuman-cupcakee's customer service issue with Boost Mobile from September 2018

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The issue in GetHuman-cupcakee's own words
I was trying to order the phone by overdrafting my card ... I tried to order a phone with my bank card and I called the fraud department because they are open **** and they told me to get in touch with someone at boost so I could order the phone . They are letting me overdraft my card . And when I try to order it , it tells me that an error occurred to contact my bank . So they told me to contact somebody at boost to get them to let me order it because they are letting me overdraft . I need y’all to let me order the phone because I need it for work and I have to have it by Wednesday of next week they are letting the overdaft
BB&T is letting me overdraft my card
How to make this right by letting me order the phone
I’ve been a customer for a long time I went from these the other phone companies and then went back to base cause you’re the best service
I’ve went out of the app and went back into the app and it’s still not working
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Boost Mobile

iPhone *s Plus rose gold
Customer service issue
Reported by GetHuman-cupcakee
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7466 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman-cupcakee started working on this issue
Sep 14th, 2018 6:31am