Hi I am an have been a loyal boost customer for some time now but have had * incidents...

GetHuman-usalleyh's customer service issue with Boost Mobile from September 2018

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The issue in GetHuman-usalleyh's own words
To get my premier plan added to back to my account so my service can be restored ... Hi I am an have been a loyal boost customer for some time now but have had * incidents where my service was disconnected when it wasn't supposed to be.I know when my bill is due but I am a premier customer,which allows up to ** days to pay your bill,for.some reason that an doesn't show on my account&now my service is disconnected.I need the premier plan added back to my account an my service to be restored,my pin is ****,my phone number is ***-***-**** an my name is Ursula Salley-Hinton
Because I have important phone calls to make an now I can't make them because the premier plan keeps being removed from my account whenever I get a new phone
I need the premier plan added back to my account because it should have never been removed from my account
I have been a loyal for a lot years....I lost count.... But I appreciate my service an I always pay my bill...I also recommend other people to get boost as well
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Boost Mobile

Customer service issue
Reported by GetHuman-usalleyh
Sep 11th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 7309 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman-usalleyh started working on this issue
Sep 11th, 2018 10:32am
GetHuman-usalleyh indicated the issue is not fixed yet.
Sep 11th, 2018 11:45am