My boost mobile phone never arrived. It's status in shipping is "Pending" and the track...

GetHuman1038155's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman1038155's own words
My boost mobile phone never arrived. It's status in shipping is "Pending" and the tracking number states it's unable to be shipped. I ordered the phone on the *th, it's now the **th and nothing has happened. I could pick the phone up, I could give you another address to deliver to, or just give me a refund on the phone, as it wasn't cheap. **Order key :ek-bepp-**********Billing Information :*Dexter Wheetley**** West Oak Street *Carbondale*IL- *****-**Order Cost Summary**Phone and Accessories Subtotal : $**.** *Shipping Fee : $*.* *Device Deposit Amount : $*.* *Tax : $*.** *Order Total : $***.** **Shipping Carrier: Fedex*Shipping Tracking Number:*************
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Boost Mobile

Customer service issue
Reported by GetHuman1038155
Aug 26th, 2018 - 4 mons ago
I have an issue with Boost Mobile too
Fixed
Seen by 11 customers so far
Similar issue to 6327 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman1038155 started working on this issue
Aug 26th 1:44pm
GetHuman1038155 indicated the issue is not fixed yet.
Sep 1st 5:12pm
GetHuman1038155 indicated the issue is not fixed yet.
Sep 1st 6:48pm