I have not been able to receive a single SMS text message for close to two months now...

GetHuman1038126's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman1038126's own words
I have not been able to receive a single SMS text message for close to two months now. I have called boost tech support several times, have been to * different store locations, bought a new sim because boost told me that was the issue. Then when that didnt work, and they clearly knew it did not work because I was in a boost mobile store at the time, they still made me pay for the nee sim. I have a samsung galaxy S** that I purchased from the boost mobile website, and I either wants my texts to work or my phone unlocked so I can use a different carrier.
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Boost Mobile

Customer service issue
Reported by GetHuman1038126
Aug 26th, 2018 - 4 mons ago
I have an issue with Boost Mobile too
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GetHuman1038126 started working on this issue
Aug 26th 1:34pm