Was told by your text support (Yes, responding an email I sent like this one) The local...

GetHuman1031886's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman1031886's own words
Was told by your text support (Yes, responding an email I sent like this one) The local tower in location would be up and working before YESTERDAY. It is STILL not transmitting data. Phone calls work well, but NO DATA IS AVAILABLE FROM THIS TOWER!! It has been a MONTH since this started!! There are dozens of people in my immediate area that suffer from this, INCLUDING A BOOST MOBILE STORE!! And STILL, no repair has been done! You truly do NOT care about your customer base....You would have lost me as a customer by now, if it was for the fact that I would not be able to get data services from ANY carrier if this tower is involved. *I expect a phone call at your EARLIEST. i ALSO expect to see and hear about a technician who will sent to correctly repair this tower. *My name-Andy*Phone- ***-***-****

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Boost Mobile

Customer service issue
Reported by GetHuman1031886
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 6229 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman1031886 started working on this issue
Aug 24th, 2018 4:23pm
GetHuman1031886 indicated the issue is not fixed yet.
Aug 24th, 2018 7:42pm