Made payment on * ** **** no they say we still owe money why the payment was **dollars...

GetHuman-dorthy_s's customer service issue with Boost Mobile from August 2018

Help with my Boost Mobile issue
The issue in GetHuman-dorthy_s's own words
Made payment on * ** **** no they say we still owe money why the payment was **dollars why do they want to shut off service when payment has been made
GetHuman-dorthy_s did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-dorthy_s fixed the problem
Was able to get the right number to call and they hooked me up with a person instead of a computer talked to them and the issue was fixed
Please help with my Boost Mobile issue
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Boost Mobile

Customer service issue
Reported by GetHuman-dorthy_s
Aug 21st, 2018 - 3 mons ago
I have an issue with Boost Mobile too
Fixed
GetHuman-dorthy_s shared how to fix
Seen by 4 customers so far
Similar issue to 6070 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-dorthy_s started working on this issue
Aug 21st 10:55pm
GetHuman-dorthy_s confirmed the issue is fixed. Hooray!
Aug 22nd 5:03am