I have a boost cell* **********.* ZTE MAX XL *G *It stoped working last saturday*** a...

GetHuman1005853's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman1005853's own words
I have a boost cell* **********.* ZTE MAX XL *G *It stoped working last saturday*** aug ****. My daughter took me to boost store on east washinton st indpls. The store in greenfield indiana closed down. *Female was working. Very nice. I explained that cell wasn't working and would not *charge??? or anything. She said i could send it in to company ... In the meantime it was stated that my insurance may or may not cover issue. I have only had the cell for ** months!*So while in there we saw the boost LG STYLO *. I asked about return policy and was told * days . *st day * I charged it but cell didnt seem to hold charge. My gte cell always charged in a timely manner & seemed to last mega time. *So i went back to store fri aug ** to take stylo * cell back and was told no refunds$ *Sorry this is so lengthy. Please contact me with questions. or comments! **Please contact me! *! I am ** years old and need a dependable cell for medical reasons.
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Boost Mobile

Customer service issue
Reported by GetHuman1005853
Aug 17th, 2018 - a yr ago
I have an issue with Boost Mobile too
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Timeline
GetHuman1005853 started working on this issue
Aug 17th, 2018 9:21pm
GetHuman1005853 indicated the issue is not fixed yet.
Aug 19th, 2018 6:08pm
GetHuman1005853 indicated the issue is not fixed yet.
Aug 19th, 2018 6:43pm
GetHuman1005853 indicated the issue is not fixed yet.
Aug 20th, 2018 11:29pm