My phone Touch ID is not working due to bad quality of fixing my screen and I believe i...

GetHuman-jaericha's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman-jaericha's own words
My phone Touch ID is not working due to bad quality of fixing my screen and I believe it was a scam because he didn’t put the money in the drawer, only took cash , said a guy does it but he was the only one there. I gave him the money and he assured me that everything worked because it was a screen. After I left the Touch ID didn’t work and I called him and now he’s saying that I have to pay extra to get another screen because he forgot to tell the guy. He first told me it was going to be ** dollars because I already payed majority. Now he’s saying it’s an extra ** dollars and I called him out on it and he was like “um um well idk idk”. I’m furious and I’m wanting an investigation to take place because I believe it’s a scam.i contacted Apple and they said that something was taking out of my phone that wasn’t suppose to be and I believe it was on purpose.
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Boost Mobile

Customer service issue
Reported by GetHuman-jaericha
Aug 14th, 2018 - a yr ago
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GetHuman-jaericha started working on this issue
Aug 14th, 2018 8:54pm