Before contacting them, items GetHuman-jaericha may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-jaericha's own words
My phone Touch ID is not working due to bad quality of fixing my screen and I believe it was a scam because he didn’t put the money in the drawer, only took cash , said a guy does it but he was the only one there. I gave him the money and he assured me that everything worked because it was a screen. After I left the Touch ID didn’t work and I called him and now he’s saying that I have to pay extra to get another screen because he forgot to tell the guy. He first told me it was going to be ** dollars because I already payed majority. Now he’s saying it’s an extra ** dollars and I called him out on it and he was like “um um well idk idk”. I’m furious and I’m wanting an investigation to take place because I believe it’s a scam.i contacted Apple and they said that something was taking out of my phone that wasn’t suppose to be and I believe it was on purpose.
GetHuman-jaericha did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-jaericha fixed the problem
We are waiting for GetHuman-jaericha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Boost Mobile customer problems.