GetHuman991616's customer service issue with Boost Mobile from August 2018
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The issue in GetHuman991616's own words
I turned off my service with them the day before yesterday and i noticed they charged my visa today (****) and i told them i wanted a refund cuz I dont have service with them anymore... ... you had taken a payment of $*.** from my visa today and I did NOT authorize that transaction. I want it refunded asap...
Im being charged for something I no longer have and they didnt even have permission to charge that particular card. Ive had nothing but problems with Boost Mobile since day one!
I just want (wanted) my refund
I have tried coming up with solutions for boost so they dont lose another customer (me) but they just dont seem to care which is why they apparently can make their own rules. They dont even try fixing problems you have from using their service.
I tried telling them i have proof (my visa statement) and i would be more than willing to send them a copy of it since the customer service rep kept telling me that they didnt charge me as if I was lying to her
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