Will never use Boost again!!

GetHuman991616's customer service issue with Boost Mobile from August 2018

6 views
 | 
5620 similar
 | 
0 following
Help with my Boost Mobile issue
Did that get it fixed?
Waiting to see if GetHuman991616 fixed the issue with our suggestion.
The issue in GetHuman991616's own words
I turned off my service with them the day before yesterday and i noticed they charged my visa today (****) and i told them i wanted a refund cuz I dont have service with them anymore... ... you had taken a payment of $*.** from my visa today and I did NOT authorize that transaction. I want it refunded asap...
Im being charged for something I no longer have and they didnt even have permission to charge that particular card. Ive had nothing but problems with Boost Mobile since day one!
I just want (wanted) my refund
I have tried coming up with solutions for boost so they dont lose another customer (me) but they just dont seem to care which is why they apparently can make their own rules. They dont even try fixing problems you have from using their service.
I tried telling them i have proof (my visa statement) and i would be more than willing to send them a copy of it since the customer service rep kept telling me that they didnt charge me as if I was lying to her
I have an issue with Boost Mobile too
How GetHuman991616 fixed the problem
We are waiting for GetHuman991616 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman991616 fixes it.
This email address isn't valid

Boost Mobile

Billing and Payments on phone service
Customer service issue
Reported by GetHuman991616
Aug 14th, 2018 - a yr ago
I have an issue with Boost Mobile too
Fixed
Seen by 6 customers so far
Similar issue to 5620 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman991616 started working on this issue
Aug 14th, 2018 6:35pm
GetHuman991616 indicated the issue is not fixed yet.
Aug 14th, 2018 6:50pm
GetHuman991616 indicated the issue is not fixed yet.
Aug 15th, 2018 11:15am
GetHuman991616 indicated the issue is not fixed yet.
Aug 17th, 2018 12:22am