My phone is on data roaming at my house when normally I can get LTE all the time, this...

GetHuman974206's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman974206's own words
My phone is on data roaming at my house when normally I can get LTE all the time, this happens a once a month and it lasts for a few days. I don't know how to fix it and I know it's not from the weather or the towers but I do know this happens to alot of other people who own galaxy j* perx. I don't know how to fix it and I need help, I didn't pay **$ to not be able to use my data. Also when i go to turn on data roaming it won't let me turn it on even when I have service.
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Boost Mobile

Customer service issue
Reported by GetHuman974206
Aug 10th, 2018 - 8 mons ago
I have an issue with Boost Mobile too
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Seen by 1 customer so far
Similar issue to 5360 others
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Timeline
GetHuman974206 started working on this issue
Aug 10th, 2018 5:44am