My daughter activated her phone and I added her to my plan. She paid $** today to do th...

GetHuman-bwolfrum's customer service issue with Boost Mobile from July 2018

Help with my Boost Mobile issue
The issue in GetHuman-bwolfrum's own words
My daughter activated her phone and I added her to my plan. She paid $** today to do this, and apparently the money isnt there. Somehow the payment got processed under her account and not mine, and the rep said it would take ** minutes to fix. Well it isnt fixed, and Im pretty upset because shes not able to use her phone, nor can I add her to my plan. The payment was approved, with an approval code. If she didnt have enough money in her account to cover the payment it wouldve been declined. This better get fixed asap!!!
GetHuman-bwolfrum did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-bwolfrum fixed the problem
I went back to the store and told them to fix the issue
Please help with my Boost Mobile issue
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-bwolfrum
Jul 24th, 2018 - 10 mons ago
I have an issue with Boost Mobile too
Fixed
GetHuman-bwolfrum shared how to fix
Seen by 3 customers so far
Similar issue to 4087 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-bwolfrum started working on this issue
Jul 24th, 2018 1:03am
GetHuman-bwolfrum confirmed the issue is fixed. Hooray!
Jul 25th, 2018 2:12am