My daughter's phone was stolen and I suspended it online. That didn't work so I called...
GetHuman820554's customer service issue with Boost Mobile from June 2018
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The issue in GetHuman820554's own words
My daughter's phone was stolen and I suspended it online. That didn't work so I called customer service. The guy who helped me said I need to purchase a phone or find the other one within ** days. It's been less than ** days and boost is telling me that the account was closed and the phone number is no longer available. Having that phone number is an absolute ***% serious necessity. It's in the system, customer service can access it if I give them the pin, BUT NO ONE IS HELPING ME WITH THIS. I requested contacting corporate office and everyone told me that they cannot give that phone number and they also can't give me their contact information. I found out it's because there is no corporate number or email. I have to retrieve this phone number and reactivate it along with my account with Boost Mobile. PLEASE HELP!!!
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