Trying to pay my bill and it wont let me

GetHuman815264's customer service issue with Boost Mobile from June 2018

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Tip from another customer
If you need to pay someone else's bill use this link: https://www.metropcs.com/bill-pay.html
The issue and preferred resolution, in GetHuman815264's own words:
The problem I ran into: Trying to pay my bill and it wont let me
I trust that Boost Mobile will make this right and come up with a resolution that is fair.
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Boost Mobile

Customer service issue
Reported by GetHuman815264
Jun 24th, 2018 - 2 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 2278 others
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Name on account
Phone number
4 Digit PIN
Timeline
GetHuman815264 started working on this issue
Jun 24th 8:20am