Trying to pay my bill and it wont let me

GetHuman815264's customer service issue with Boost Mobile from June 2018

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If you need to pay someone else's bill use this link: https://www.metropcs.com/bill-pay.html
The issue in GetHuman815264's own words
The problem: Trying to pay my bill and it wont let me
GetHuman815264 did not yet indicate what Boost Mobile should do to make this right.
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Boost Mobile

Customer service issue
Reported by GetHuman815264
Jun 24th, 2018 - 4 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 2278 others
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Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman815264 started working on this issue
Jun 24th 8:20am