I haven't received any help or anything back it's very upsetting

GetHuman-mlopes's customer service issue with Boost Mobile from June 2018

Help with my Boost Mobile issue
The issue in GetHuman-mlopes's own words
I was computer phone guy charged my card when it was paid for already . It wasn't the button I pushed ... This month was paid for on my ** dollar plan unlimited. It paid for it again for the same month. And now it's saying that the money is going to the next bill payment. I DIDNT WANT TO BE CHARGED FOR THESAME BILL TWICE. I NEED THE OTHEE $**.** BACK.
I could use that money for another utility bill
Put the extra $** back into my debit card
I've been a customer for a couple years and I have encouraged many to switch to boost and now they look at me having this problem it looks bad on me and boost
Ive tried on line email and called
I have an issue with Boost Mobile too
How GetHuman-mlopes fixed the problem
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Boost Mobile

Unlimited $** dollar plan
Customer service issue
Reported by GetHuman-mlopes
Jun 9th, 2018 - a yr ago
I have an issue with Boost Mobile too
Seen by 5 customers so far
Similar issue to 321 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
GetHuman-mlopes started working on this issue
Jun 9th, 2018 4:03am
GetHuman-mlopes indicated the issue is not fixed yet.
Jun 10th, 2018 3:31am
GetHuman-mlopes indicated the issue is not fixed yet.
Jun 10th, 2018 3:36am