I haven't received any help or anything back it's very upsetting

GetHuman-mlopes's customer service issue with Boost Mobile from June 2018

Help with my Boost Mobile issue
The issue in GetHuman-mlopes's own words
I was computer phone guy charged my card when it was paid for already . It wasn't the button I pushed ... This month was paid for on my ** dollar plan unlimited. It paid for it again for the same month. And now it's saying that the money is going to the next bill payment. I DIDNT WANT TO BE CHARGED FOR THESAME BILL TWICE. I NEED THE OTHEE $**.** BACK.
I could use that money for another utility bill
Put the extra $** back into my debit card
I've been a customer for a couple years and I have encouraged many to switch to boost and now they look at me having this problem it looks bad on me and boost
Ive tried on line email and called
I have an issue with Boost Mobile too
How GetHuman-mlopes fixed the problem
We are waiting for GetHuman-mlopes to fix the problem and share the solution with the rest of us customers.
Please help with my Boost Mobile issue
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Boost Mobile

Unlimited $** dollar plan
Customer service issue
Reported by GetHuman-mlopes
Jun 9th, 2018 - a yr ago
I have an issue with Boost Mobile too
Fixed
Seen by 5 customers so far
Similar issue to 321 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-mlopes started working on this issue
Jun 9th, 2018 4:03am
GetHuman-mlopes indicated the issue is not fixed yet.
Jun 10th, 2018 3:31am
GetHuman-mlopes indicated the issue is not fixed yet.
Jun 10th, 2018 3:36am