I purchased extra add ons to my plan so I could use it while out of the country (MX) fo...

GetHuman-apeyton's customer service issue with Boost Mobile from June 2018

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The issue in GetHuman-apeyton's own words
I purchased extra add ons to my plan so I could use it while out of the country (MX) for two weeks. I went into a store and was directed to the exact add on services that I would need and was told that I would then be able to use my phone just like I do at home. However, I was unable to make or receive calls, texts and my internet connection did not work very well. I would like to be reimbursed (or a credit added to my account) for these services I paid for since I was unable to take advantage of them.
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Boost Mobile

Customer service issue
Reported by GetHuman-apeyton
Jun 6th, 2018 - a yr ago
I have an issue with Boost Mobile too
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Seen by 6 customers so far
Similar issue to 134 others
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Timeline
GetHuman-apeyton started working on this issue
Jun 6th, 2018 11:18pm
GetHuman-apeyton indicated the issue is not fixed yet.
Jun 7th, 2018 4:23am