Ordered a new phone but got no email confirmation and they took the money out my account.

GetHuman-sexyblue's customer service issue with Boost Mobile from June 2018

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The issue and preferred resolution, in GetHuman-sexyblue's own words:
The problem I ran into: Ordered a new phone but got no email confirmation and they took the money out my account.
I trust that Boost Mobile will make this right and come up with a resolution that is fair.
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Boost Mobile

Customer service issue
Reported by GetHuman-sexyblue
Jun 6th, 2018 - 2 mons ago
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Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-sexyblue started working on this issue
Jun 6th 6:18am