I tried to upgrade my phone at boost but they said that I have an sprint account with...

GetHuman-keyshann's customer service issue with Boost Mobile from June 2018

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Help with my Boost Mobile issue
Before contacting them, items GetHuman-keyshann may need:
Name on account, Phone number, and 4 Digit PIN
GetHuman-keyshann's next move: talk to Boost Mobile again when they open.
Boost Mobile's call center is closed now. We will send GetHuman-keyshann a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-keyshann's own words:
I tried to upgrade my phone at boost but they said that I have an sprint account with unpaid bills but I never had a sprint account and I tried to call costumer service for sprint but they said I have to call boost customer service can u help
I trust that Boost Mobile will make this right and come up with a resolution that is fair.
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Boost Mobile

Customer service issue
Reported by GetHuman-keyshann
Jun 6th, 2018 - 2 mons ago
I have an issue with Boost Mobile too
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Seen by 2 customers so far
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Timeline
GetHuman-keyshann started working on this issue
Jun 6th 12:12am