Hello I payed my children’s bill on Friday boost turned the services off stating I owed...

GetHuman-lashawda's customer service issue with Boost Mobile from June 2018

Help with my Boost Mobile issue
The issue in GetHuman-lashawda's own words
Hello I payed my children’s bill on Friday boost turned the services off stating I owed for last month what I don’t understand is this isn’t a contract so they phones should be back on itvwas a problem with my other bank with some fraud last month so they put the payment to boost on hold but that had nothing to do with me and boost turned the services off so it’s not like they left it on to have taken the payment from Friday and say that was for last month
They knew the bank messed up but my kids phones are still off after they spoke to my bank and after I payed the bills twice
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Boost Mobile

Customer service issue
Reported by GetHuman-lashawda
Jun 4th, 2018 - a yr ago
I have an issue with Boost Mobile too
Fixed
Seen by 6 customers so far
Similar issue to 665 others
0 customers following this
Items needed
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Timeline
GetHuman-lashawda started working on this issue
Jun 4th, 2018 3:51pm
GetHuman-lashawda indicated the issue is not fixed yet.
Jun 5th, 2018 7:20pm
GetHuman-lashawda indicated the issue is not fixed yet.
Jun 5th, 2018 7:21pm
GetHuman-lashawda indicated the issue is not fixed yet.
Jun 6th, 2018 5:08pm
GetHuman-lashawda indicated the issue is not fixed yet.
Jun 6th, 2018 11:53pm