Still trying to charge me for my old plan and won't let me change it online, it's not a...

GetHuman603337's Change my plan issue with Boost Mobile from April 2018

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The issue and preferred resolution, in GetHuman603337's own words:
Change my plan a month ago ... Still trying to charge me for my old plan and won't let me change it online, it's not available
I would be paying for services I don't use
Switch my plan back to the ** dollar plan so that's all I pay tomarro
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Boost Mobile

Boost Mobile online service plan change
Change my plan issue
Reported by GetHuman603337
Apr 17th, 2018 - 3 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 3692 others
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Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman603337 started working on this issue
Apr 17th 2:06pm
GetHuman603337 reviewed the items needed
Apr 17th 2:06pm