I'm trying to cancel an order that was wrong. I tried to cancel as soon as it happene...

GetHuman-amrlty's customer service issue with Books-A-Million, Inc. from July 2018

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I'm trying to cancel an order that was wrong. I tried to cancel as soon as it happened but the manager refused to do so and the email wasn't seen until today the foreign chat chick said there's only ** minutes to cancel (which in America is illegal). order * is *************.*your email comes through with letters on top of each other, not legible! *Your customer service *****! I will tell everyone to *boycott is it worth the $**plus? to lose millions?
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Books-A-Million, Inc.

Customer service issue
Reported by GetHuman-amrlty
Jul 3rd, 2018 - 10 mons ago
I have an issue with Books-A-Million, Inc. too
Fixed
Seen by 4 customers so far
Similar issue to 3 others
0 customers following this
Items needed
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Timeline
GetHuman-amrlty started working on this issue
Jul 3rd, 2018 9:04pm
GetHuman-amrlty indicated the issue is not fixed yet.
Jul 3rd, 2018 10:46pm