I have been charged * time for my car rental. I have called them and the person answer...

GetHuman6370787's customer service issue with Booking.com from July 2021

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The issue in GetHuman6370787's own words
I have been charged * time for my car rental. I have called them and the person answering has no clue what I am talking about and makes irrational statements and then hangs up. I have called twice and gave them the booking numbers but she can't find anything (supposedly)

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Booking.com

Customer service issue
Reported by GetHuman6370787
Jul 23rd, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 12238 others
0 customers following this

Timeline

GetHuman6370787 started working on this issue
Jul 23rd 4:12pm