Reservation for Wanda Hoeninghausen-Faires April * for * nights at Polo Towers Suites...

GetHuman-gailfair's Overcharge on Account issue with Booking.com from March 2021

Help with my Booking.com issue
The issue in GetHuman-gailfair's own words
Reservation for Wanda Hoeninghausen-Faires April * for * nights at Polo Towers Suites Reservation * ********** Pin ****. Placed reservation Thursday, *-**-** and was charged for room: $***.**, resort fees: $**.** and taxes & fees: $**.**, total $***.**. Today when I printed out my reservation I discovered that the total charged amount was $***.**. Please refund the difference immediatelly to the card used to make this reservation. Please send me a confirmation as soon as possible, so I will not have to worry that appropriate steps have not been taken. Thank you

GetHuman-gailfair did not yet indicate what Booking.com should do to make this right.

How GetHuman-gailfair fixed the problem
Yes, Sanja S. took great care of me. My issue has been resolved.
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Booking.com

Overcharge on Account issue
Reported by GetHuman-gailfair
Mar 27th, 2021 - 4 months ago
Fixed
GetHuman-gailfair shared how to fix
Seen by 9 customers so far
Similar issue to 8004 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-gailfair started working on this issue
Mar 27th 4:14am
GetHuman-gailfair confirmed the issue is fixed. Hooray!
Mar 28th 5:18pm

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