a charge was put on my visa without consent on ******* of ***.** from a Sashaana Estell...

GetHuman5887218's Refund My Booking issue with Booking.com from March 2021

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Before contacting them, items GetHuman5887218 may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman5887218's own words
a charge was put on my visa without consent on ******* of ***.** from a Sashaana Estell for a booking. I've been trying to get in contact with booking.com but when I call they want to know the pin number and confirmation number. My visa has been aware of this charge along with other charges I have proof of and handed information over to the appropriate person. Please call me with other information that is needed.*-***-***-**** is my home phone

GetHuman5887218 did not yet indicate what Booking.com should do to make this right.

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Booking.com

Refund My Booking issue
Reported by GetHuman5887218
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 7968 others
0 customers following this

Timeline

GetHuman5887218 started working on this issue
Mar 25th 5:24pm

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