I wanted to make sure I didn't get charged for the room I reserved at contenetial hotel...

GetHuman5866087's customer service issue with Booking.com from March 2021

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The issue in GetHuman5866087's own words
I wanted to make sure I didn't get charged for the room I reserved at contenetial hotel in Oakland CA yesterday. I had to cancel my reservation due to issues we had with the hotels policy that were not clearly provided during reservation* booking time, And poor customer service was provided with staff at time, therefore we wanted to make sure we didn't get charged for the stay. Confirmation * is ****.***.*** *Email- *****@***.com.*Thank you, Anna

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Booking.com

Customer service issue
Reported by GetHuman5866087
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7882 others
0 customers following this

Timeline

GetHuman5866087 started working on this issue
Mar 19th 10:06pm