Booking.com, I maid reservation with embassy suite and it said free cancellation but no...

GetHuman5790627's customer service issue with Booking.com from February 2021

Help with my Booking.com issue
First: share to improve GetHuman5790627's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5790627 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman5790627's own words
Booking.com, I maid reservation with embassy suite and it said free cancellation but now I will be charged $*** if I cancel?

GetHuman5790627 did not yet indicate what Booking.com should do to make this right.

How GetHuman5790627 fixed the problem

We are waiting for GetHuman5790627 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman5790627
Feb 27th, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 7891 others
0 customers following this

Timeline

GetHuman5790627 started working on this issue
Feb 27th 4:58pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians