Reserved a room for * nights through booking.com with la quinta inn and suites in San A...

GetHuman-jenmasse's customer service issue with Booking.com from February 2021

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The issue in GetHuman-jenmasse's own words
Reserved a room for * nights through booking.com with la quinta inn and suites in San Antonio tx. Once there immediately saw roaches crawling through the room. I had issues opening and closing the door and also there was no refrigerator. I'm asking to please get a full refund to find accommodations elsewhere as I previously rented rooms here and was not fully satisfied. Please and thank you!

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Booking.com

Customer service issue
Reported by GetHuman-jenmasse
Feb 14th, 2021 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 7940 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-jenmasse started working on this issue
Feb 14th 12:44pm
GetHuman-jenmasse indicated the issue is not fixed yet.
Feb 17th 7:31pm
GetHuman-jenmasse indicated the issue is not fixed yet.
Feb 17th 7:33pm
GetHuman-jenmasse indicated the issue is not fixed yet.
Feb 17th 7:34pm
GetHuman-jenmasse indicated the issue is not fixed yet.
Feb 17th 7:35pm
GetHuman-jenmasse indicated the issue is not fixed yet.
Feb 18th 5:24am
GetHuman-jenmasse indicated the issue is not fixed yet.
Feb 18th 5:24am