I reserved a rental car through booking.com with the Budget Rental Car at Spokane Inter...

GetHuman-gormleyw's Refund My Booking issue with Booking.com from January 2021

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The issue in GetHuman-gormleyw's own words
I reserved a rental car through booking.com with the Budget Rental Car at Spokane International Airport from ** Jan - * Feb ****. When I reserved the vehicle I was not informed that this was a prepaid rental. I returned the car on Saturday, ** Jan and was informed that the rental was prepaid and there was no refund available for the unused additional days. Please resolve this issue by issuing a credit for to unused ** days of the **-day rental and revise the on-line pages for arranging for a rental vehicle through booking.com to clearly reflect that the reservation is prepaid and does not involve payment at the time of returning the vehicle. Thank you.

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Booking.com

Refund My Booking issue
Reported by GetHuman-gormleyw
Jan 25th, 2021 - 9 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 7931 others
0 customers following this

Timeline

GetHuman-gormleyw started working on this issue
Jan 25th 9:49pm
GetHuman-gormleyw indicated the issue is not fixed yet.
Jan 26th 2:07am
GetHuman-gormleyw indicated the issue is not fixed yet.
Jan 26th 2:08am

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