Book and pay with and you may have to call Agoda to get your room !

GetHuman5302358's customer service issue with from September 2020

Help with my issue
First: share to improve GetHuman5302358's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5302358's own words
Arrived at property night before last and was told that I needed to calm Agoda myself and tell them to call the front desk and let them know what the virtual payment number was so that they can put my account with them as paid for the week stay, I did it and then as she was getting it the call cut out. She told me to just go ahead and she would have the manager deal with it in the morning. The next day, last night, I had to change rooms because of water damage and wet carpet, and they told me that I still had a balance of *** plus dollars and could I please call again for the number but I fell asleep after dinner and didn’t make it up. Same thing tonight but Agoda was not really polite or professional but had a nasty attitude and kept saying that it went thorough you and to call you at some ridiculous number that isn’t an actual real phone number. So I just want to get the virtual card to the front desk of the property ASAP tonight and be done with all this unnecessary drama that I should NEVER HAVE since I booked and paid for it in full online .

GetHuman5302358 did not yet indicate what should do to make this right.

How GetHuman5302358 fixed the problem

We are waiting for GetHuman5302358 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid and*or Agoda if anyone can figure out how you would book with but it’s listed as being done with Agoda at the motel
Customer service issue
Reported by GetHuman5302358
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 9257 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN


GetHuman5302358 started working on this issue
Sep 26th, 2020 5:57am