A booking.com representative reached out to me today Johnny L. advising a guest juliann...

GetHuman5184040's Question About A Booking issue with Booking.com from August 2020

2 views | 12063 similar | 0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman5184040 to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman5184040's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5184040 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman5184040's own words
A booking.com representative reached out to me today Johnny L. advising a guest julianna zubiate **** *** *** complained that our pool is closed. Yes our pool is closed by the Governor of Arizona. It can be opened and accessible IF and only IF you can regulate it with occupancy rules and mandates. We do not have the manpower to carry out those regulations. I have gone through my booking extranet and removed any indication of the pool being open. This customer service person was threatening and stated this guest, who I do not see EVER staying here filed a complaint. Please please direct this customer service rep and this guest to reach out to the Governor. I would like to file a complaint on this customer service representative. He was threatening and completely rude. *Deborah, manager, *Bridgewater Motel **** *** **** ******@***.com

GetHuman5184040 did not yet indicate what Booking.com should do to make this right.

How GetHuman5184040 fixed the problem

We are waiting for GetHuman5184040 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5184040 fixes it.
This email address isn't valid

Booking.com

Question About A Booking issue
Reported by GetHuman5184040
Aug 21st, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 12063 others
0 customers following this

Timeline

GetHuman5184040 started working on this issue
Aug 21st 4:07am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians