Requesting refund due to Covid** for reservation ********** in the name of (Mansieto Basunga)

GetHuman-meblandi's Refund My Booking issue with from August 2020

Help with my issue
First: share to improve GetHuman-meblandi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-meblandi may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
If calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-meblandi's own words
I am trying to get refund. ... We cancelled our booking ********** in the name of (Mansieto Basunga) due to Covid**. *Pin *****Customer service agent Marissa K requested an exception due to the pandemic period. *We received a message saying that our reservation is now cancelled but we won't be refunded.*Is that an automatic message or definitely we won't be refunded?**Thank you
The email I received said that the reservation is cancelled but I won't be refunded.
I want the hotel to consider that due to Covid** most of the events are cancelled free of charges, I was refunded for my flight ticket too. please refund me.
I have been in this hotel few times as every year I attend a religious conference in this city.
I called the hotel direct number but the agent didn't help much.
How GetHuman-meblandi fixed the problem

We are waiting for GetHuman-meblandi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hotel reservation
Refund My Booking issue
Reported by GetHuman-meblandi
Aug 8th, 2020 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 12310 others
0 customers following this


GetHuman-meblandi started working on this issue
Aug 8th, 2020 7:46pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians