Was charged through booking.com for a room with a king size bed when I arrived at the m...

GetHuman4593992's customer service issue with Booking.com from April 2020

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The issue in GetHuman4593992's own words
Was charged through booking.com for a room with a king size bed when I arrived at the motel in my town they said they had no record of the the reservation and I had to pay for another room which was two full sized beds. They told to contact my credit card company or go through booking because they don't do any returns

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Booking.com

Customer service issue
Reported by GetHuman4593992
Apr 6th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 14945 others
0 customers following this

Timeline

GetHuman4593992 started working on this issue
Apr 6th, 2020 6:18pm

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