Was charged through booking.com for a room with a king size bed when I arrived at the m...

GetHuman4593992's customer service issue with Booking.com from April 2020

Help with my Booking.com issue
First: share to improve GetHuman4593992's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4593992 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman4593992's own words
Was charged through booking.com for a room with a king size bed when I arrived at the motel in my town they said they had no record of the the reservation and I had to pay for another room which was two full sized beds. They told to contact my credit card company or go through booking because they don't do any returns

GetHuman4593992 did not yet indicate what Booking.com should do to make this right.

I have an issue with Booking.com too
How GetHuman4593992 fixed the problem

We are waiting for GetHuman4593992 to fix the problem and share the solution with the rest of us customers.

Please help with my Booking.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Booking.com customer problems.
How Do I Delete My Booking.com Business Account?Can I Make Changes to a Booking.com Reservation?How Do I Cancel My Booking.com Reservation?What Do I Do If I Was Charged Twice by a Hotel on Booking.com?How do I submit feedback or make a complaint to Booking.com?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Booking.com says they will match the price - I have reservations for ** King Bed...I paid £** for a hotel room through Booking.com. The hotel charged me £** (£** pl...
FIX: Booking.com called and offered almost a full refund for the room, as the hote...I used Booking.com to reserve a room with * queen size beds at Murphy's Resort in...I booked a dbl room at The Green Valley Resort, kaddukhal through Booking.com on...I booked a room through booking.com and they said the deposit was *** but called...I booked a room at the Starlight Motel in Glenwood Springs through booking.com an...I made a reservation through booking.com for a room at the Rodeway Inn in Bangor...I booked a room at this hotel through booking.com. reservation number...I have done a booking in Starwood Residency Kharghar through booking.com for * ro...I booked a room through Booking.com with the condition to cancel for free and now...
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman4593992
Apr 6th, 2020 - a year ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 14945 others
0 customers following this

Timeline

GetHuman4593992 started working on this issue
Apr 6th, 2020 6:18pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies