*****, *:** PM* *** **-**** ****: Hi, we called booking.com already for the refund...

GetHuman-norlita_'s customer service issue with Booking.com from March 2020

Help with my Booking.com issue
The issue in GetHuman-norlita_'s own words
*****, *:** PM* *** **-**** ****: Hi, we called booking.com already for the refund******, *:** PM* *** **-**** ****: For the payment related, you have to call them******, *:** PM* Qasqisaina****: Sir i try call again..******, *:** PM* Qasqisaina****: Do yo sure they will pay the refund?******, *:** PM* Qasqisaina****: Or i did not get the refund? Because i already the policies .******, *:** PM* *** **-**** ****: Yes we are sure because we approve the request for refund******, *:** PM* Qasqisaina****: Owhhh ok* tq for the answer******, *:** PM* *** **-**** ****: Because the payment is by booking.com so we can't provide the refund personally. But we can confirm that we called a lady to approve the cancellation and free refund to your booking******, *:** PM* *** **-**** ****: Payment related, booking.com will handle

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Booking.com

Customer service issue
Reported by GetHuman-norlita_
Mar 25th, 2020 - a year ago
Fixed
Seen by 18 customers so far
Similar issue to 14676 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-norlita_ started working on this issue
Mar 25th, 2020 9:41am
GetHuman-norlita_ shared this issue with your circles on Google+
Mar 25th, 2020 9:46am
GetHuman-norlita_ indicated the issue is not fixed yet.
Mar 26th, 2020 10:59am
GetHuman-norlita_ indicated the issue is not fixed yet.
Mar 29th, 2020 6:36am
GetHuman-norlita_ indicated the issue is not fixed yet.
Mar 29th, 2020 6:37am
GetHuman-norlita_ indicated the issue is not fixed yet.
Mar 29th, 2020 6:37am
GetHuman-norlita_ confirmed the issue is fixed. Hooray!
Mar 29th, 2020 6:37am

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