Complaints procedure at Booking.com not followed by customer services representatives o...
GetHuman4424147's customer service issue with Booking.com from March 2020
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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman4424147's own words
Complaints procedure at Booking.com not followed by customer services representatives of it and this is not applied. In the case that, you are raped in a hotel room booked with Booking.com, expect the customer services representatives to cover this criminal offense and any other criminal offense that will be committed against your persons as customers of it. No check controls by booking.com in regards to the legality or illegality of business are made, and the same goes for the staff at hotels*hostels. Expect even the worst criminal as a manager of a hotel*hostel that has been added on booking.com to be supported by customer services representatives against your person, and to be discriminated against.
GetHuman4424147 did not yet indicate what Booking.com should do to make this right.
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