Complaints were made about certain customer services representantives of booking.com at...

GetHuman4421152's customer service issue with Booking.com from March 2020

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The issue in GetHuman4421152's own words
Complaints were made about certain customer services representantives of booking.com at live chat of booking,com that the customer services representatives refuse*d to refer and have not referred and are not referring to the customer services team supervisor and their supervisor to be dealt with and responded by them. They also blocked the options of live chat and messaging service with the customer services of booking.com for my person as a genius customer of booking.com. I am expecting a full written response to all written complaints that have already been made about all customer services representatives at live chat against of whom a complaint was made by their supervisor or customer services team supervisor of booking.com and compensated for the further upset and distress caused to my person as a genius customer of booking.com by all reported behaviors.

GetHuman4421152 did not yet indicate what Booking.com should do to make this right.

I have been a customer of booking.com of about ** years now and have booked via of it hundreds of accommodation providers in about ** countries up to now.
I have called the phone number provided for genius customers of Booking.com on at least * different occasions today, in order to speak with a customer services team supervisor, unsuccessfuly.
How GetHuman4421152 fixed the problem

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Booking.com

Live chat of the customer help centre of Booking.com
Customer service issue
Reported by GetHuman4421152
Mar 3rd, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 13150 others
0 customers following this

Timeline

GetHuman4421152 started working on this issue
Mar 3rd, 2020 8:25pm
GetHuman4421152 indicated the issue is not fixed yet.
Mar 4th, 2020 12:09pm
GetHuman4421152 indicated the issue is not fixed yet.
Mar 6th, 2020 6:49pm
GetHuman4421152 indicated the issue is not fixed yet.
Mar 6th, 2020 6:51pm

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