booked a holiday with you booking no ********** and have used the hotel before this tim...

GetHuman-gillsm's customer service issue with Booking.com from January 2020

Help with my Booking.com issue
The issue in GetHuman-gillsm's own words
booked a holiday with you booking no ********** and have used the hotel before this time they have taken the funds ** plus weeks before the date I think tis is a bit over the top plus they do not tell you they are doing it you just get billed. are they so money grabbing to do this, I have used your sight many times and this is the second time this particular resort has done this, I should have know but,,,,

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Booking.com

Customer service issue
Reported by GetHuman-gillsm
Jan 9th, 2020 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 14626 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-gillsm started working on this issue
Jan 9th, 2020 10:10pm
GetHuman-gillsm confirmed the issue is fixed. Hooray!
Jan 10th, 2020 8:12pm

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