I need to get in contact with somebody regarding a reservation, we charged the guest cr...

GetHuman4103819's Overcharge on Account issue with Booking.com from December 2019

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Before contacting them, items GetHuman4103819 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman4103819's own words
I need to get in contact with somebody regarding a reservation, we charged the guest credit card but she called later and said she paid booking.com, and we over charged again. I need to get the credit card number from booking.com, please get in contact with me. The reservation it's from *****. Could you please give me a phone number to get in contact with somebody without booking number and pin number.

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Booking.com

Overcharge on Account issue
Reported by GetHuman4103819
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 14266 others
0 customers following this

Timeline

GetHuman4103819 started working on this issue
Dec 16th, 2019 2:15pm

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