Booking.com was supposed to cancel reservation and did not and our card was charged fo...

GetHuman4084857's Refund My Booking issue with Booking.com from December 2019

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Name on the booking, Booking reference, and 4 digit PIN
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman4084857's own words
Booking.com was supposed to cancel reservation and did not and our card was charged for it !!! We want our money back ASAP

GetHuman4084857 did not yet indicate what Booking.com should do to make this right.

How GetHuman4084857 fixed the problem

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Booking.com

Refund My Booking issue
Reported by GetHuman4084857
Dec 12th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 14180 others
0 customers following this

Timeline

GetHuman4084857 started working on this issue
Dec 12th, 2019 5:15pm
GetHuman4084857 indicated the issue is not fixed yet.
Dec 12th, 2019 10:22pm
GetHuman4084857 indicated the issue is not fixed yet.
Dec 12th, 2019 10:23pm
GetHuman4084857 indicated the issue is not fixed yet.
Dec 13th, 2019 9:08pm