I received an email that someone accessed my account and was advised to change my passw...

GetHuman3991914's customer service issue with Booking.com from November 2019

Help with my Booking.com issue
First: share to improve GetHuman3991914's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3991914 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman3991914's own words
I received an email that someone accessed my account and was advised to change my password. I did, but received another email the following day that someone again accessed my account. I am very annoyed because there is absolutely no way to reach customer service via telephone without a confirmation. When I put in my concern into the help section of your website it then says it would be better to call but again, I am not able to get through without a confirmation. It does not seem that security is a priority.

GetHuman3991914 did not yet indicate what Booking.com should do to make this right.

How GetHuman3991914 fixed the problem

We are waiting for GetHuman3991914 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3991914
Nov 25th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 13645 others
0 customers following this


GetHuman3991914 started working on this issue
Nov 25th, 2019 3:44pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies