I booked to stay at Cancun resort hotel in soukhna egypt based on the info posted on tr...

GetHuman3958330's customer service issue with Booking.com from November 2019

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The issue in GetHuman3958330's own words
I booked to stay at Cancun resort hotel in soukhna egypt based on the info posted on trip advisor I stayed here this evening and am disappointed as there Is no WiFi in rooms only at reception and there are bars but the hotel does not serve alcohol !!!*That’s misleading to say the least!*I am not very happy about driving all the way to stay here from Cairo **How would you like to handle this situation kindly respond to my email as soon as possible.**Sincerely**Hala

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Booking.com

Customer service issue
Reported by GetHuman3958330
Nov 18th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 24426 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman3958330 started working on this issue
Nov 18th, 2019 8:19pm

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