Hello dear administrators of Booking.com,**I am Shovkat from Uzbekistan and am writing...
GetHuman-shkomilj's customer service issue with Booking.com from November 2019
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Hello dear administrators of Booking.com,**I am Shovkat from Uzbekistan and am writing you kindly to ask one important thing. I stayed in "Shohrud Hotel" in Bukhara, Uzbekistan and it was a wonderful stay. The hotel is family run. Me and my collegues were treated with love there.**What I am about to ask you is that on booking.com the location of the hotel is not correct and it is showing *kms away from where it is actually located. When I checked in I told to an owner of the hotel and old man (wonderful owner) said that they know about that and they tried a lot to make it correct but as they do not understand much about internet and such they could not change the location from the website. They also told me that they might be loosing many possible guests*clients for that reason. **Last Friday I helped them by using their personal booking.com profile and send a letter asking to solve that problem. Unfortunately, no reply were got or correction were made. So, please I KINDLY ask you to take a look at this issue and give them your helping heands please. **Please, do not hesitate to contact me at anytime if you have any questtions.**Best Regards,*Shovkat Komiljonov*************** (WhatsApp)******@***.com
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