I was quoted P**** for * nights but was billed P****.*Please either explain the discre...

GetHuman3940589's Overcharge on Account issue with Booking.com from November 2019

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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman3940589's own words
I was quoted P**** for * nights but was billed P****.*Please either explain the discrepancy or refund.*Details below:**Search*** Thanks! Your booking is confirmed at Coral Garden Beach Resort*C*Coral Garden Beach Resort*to me*** minutes agoDetails* Booking.com**Confirmation number: ************PIN code: **** ***Thank you, Bruce! Your payment was successful and your booking is now confirmed.**Coral Garden Beach Resort is expecting you on ** November**Make changes to your booking or ask the property a question in just a few clicks*PAID*This booking has been paid*You've paid * *,*** for your reservation*Please show this confirmation when you check in. Enjoy your stay at Coral Garden Beach Resort!*Make changes to your booking*Manage your booking in the app*Coral Garden Beach Resort Outstanding value for money on the dates you have chosen.* Great Value Today*San Antonio, Oriental Mindoro, Puerto Galera, ****, Philippines*Phone: *************Email property* Can't see this map? Click here to view location and directions* Hotel information**Get the print version***Print your receipt*Your reservation** nights, * room*Check-in*Friday ** November **** (**:** - **:**)*Check-out*Monday ** November **** (**:** - **:**)*Payment*** *,****Cancellation cost**From now on: * *,****Deluxe Premium Room** *,****** % VAT is included.** ****Total price** *,****Early payment benefit** * ****Payment amount** *,**** We Price Match* * *Please note: additional supplements (e.g. extra bed) are not added to this total.*The * *** you've saved by paying now is not reflected in your invoice*Your Booking.com confirmation and the property's direct invoice are, together, sufficient for claiming expenses.**Room details*This double room has air conditioning and tile*marble floor*Guest name*Bruce Robertson Edit guest name*Number of guests** Adults, * child (up to ** years of age)*Meal plan*There is no meal option with this room.*Special Requests*Approximate time of arrival: between **:** and **:***Booking conditions*Cancellation policy**Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.**Any applicable refunds will be automatically processed by Booking.com within ** hours of confirmation.**Guest parking*No parking available.*Internet*WiFi is available in all areas and is free of charge.*See all booking conditions*Need help with your reservation?*Contact the property*Phone: *************Manage your booking**You can make changes, cancel or upgrade your reservation online anytime.*Keep this confirmation in your pocket*No data, WiFi or printer needed with the FREE app. *Download our app*Available for iPhone, iPad and Android*Copyright * ****–**** Booking.com. All rights reserved.*When communicating with your booked accommodation via Booking.com you agree with the processing of the communications as set out in our Privacy Policy.

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Booking.com

Overcharge on Account issue
Reported by GetHuman3940589
Nov 15th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 577 others
0 customers following this

Timeline

GetHuman3940589 started working on this issue
Nov 15th, 2019 7:18am

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